Privacy Policy

Private-testing draft · Legal review pending · Updated October 17, 2026

1. Information We Collect

We collect information you provide directly: name, email, company information, phone number, trade specialties, license numbers, and Certificate of Insurance (COI) documents.

2. How We Use Your Information

We use permitted account and business information to organize work, communication and credential records. A displayed status must identify whether information is user-provided, unknown or reviewed. Uploading a credential is not proof of verification. External account email remains unavailable until delivery setup is accepted.

3. Information Sharing

Access depends on the current account, company, role, job and document permissions. Private business records are not a public directory profile; directory publication is unavailable during private testing. Support sessions are scoped, read-only, time-limited and logged. Specific customer approval is required to view a private message or W-9 in a support case. Final disclosure and provider terms remain subject to legal review.

4. Data Security

We use encryption (TLS/HTTPS), secure databases, and access controls to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. COI and Document Storage

Uploaded files use private access controls. A shared link does not itself authorize a download. W-9 uploads are private. A GC company owner or admin needs an active job relationship, a request and the Sub's explicit share to view a W-9; views are logged and revoked access is denied. Retention must preserve each party's contractual and evidence rights, including applicable legal holds; final sensitive-document retention and deletion schedules require legal review.

6. Your Rights

Review and update permitted profile fields in Account settings. Full account deletion, export and retention workflows remain launch requirements. Closing an account must preserve the other party's retained evidence rights. Public privacy and support contacts are being configured; this draft does not promise an active email inbox.

7. Cookies

We use cookies for authentication and session management. We do not use third-party advertising cookies.

8. Contact

Help and account recovery describes current support availability and account-security paths. Do not send tax documents or passwords through an unconfirmed contact channel.